# txted.ai for Businesses With a Website

> txted.ai is a holistic agentic commerce platform that integrates with your existing ecommerce platform—Shopify, Square, Toast, Etsy—to add conversational commerce capabilities via SMS, WhatsApp, and Voice.

Last updated: 2026-02-02

## Already Have a Website? Supercharge It.

txted.ai connects to your existing ecommerce platform to enable:
- Conversational product discovery
- In-chat cart building and checkout
- Order tracking via text
- Customer support without tickets
- 24/7 availability beyond your website

## Supported Platforms

### Shopify (Official App Store)
- [Install from Shopify App Store](https://apps.shopify.com/txted-conv-commerce)
- Full catalog sync, inventory checks, checkout links
- [Detailed Shopify Docs](/platforms/shopify/llms.txt)

### Square
- [Request Square Access](https://forms.txted.ai/square-signup)
- Payment processing, appointments, customer management
- [Detailed Square Docs](/platforms/square/llms.txt)

### Toast
- [Request Toast Access](https://forms.txted.ai/toast-signup)
- Restaurant ordering, reservations, menu inquiries
- [Detailed Toast Docs](/platforms/toast/llms.txt)

### Etsy
- [Request Etsy Access](https://forms.txted.ai/etsy-signup)
- Product inquiries, custom orders, shipping updates
- [Detailed Etsy Docs](/platforms/etsy/llms.txt)

### Other Ecommerce Platforms
- WooCommerce (coming soon)
- BigCommerce (coming soon)
- Lightspeed (coming soon)
- Custom API integration available

## How It Works (With Website)

1. **Connect Platform**: Install app or link your account
2. **Sync Data**: AI automatically syncs products, inventory, orders
3. **Add Channels**: Connect SMS number and/or WhatsApp
4. **Promote**: Add QR codes or text-to-buy to your website
5. **Customers Engage**: They text → AI sells, supports, tracks

## Key Stats

- Free tier: 50 conversations/month at $0
- Real-time inventory sync with your platform
- <1 second AI response time
- Checkout conversion in conversation

## Use Cases

### Product Discovery
- Customer: "What moisturizers do you have for dry skin?"
- AI: Shows relevant products from your catalog with prices

### Cart Building
- Customer: "Add the 50ml bottle to my cart"
- AI: Adds to cart, offers related products

### Checkout
- Customer: "I'm ready to buy"
- AI: Sends Shopify/Square checkout link in conversation

### Order Tracking
- Customer: "Where's my order?"
- AI: Pulls real-time status from your platform

### Customer Support
- Customer: "I need to return this"
- AI: Handles return or escalates to staff

## Features for Website Businesses

- [Product Catalog Access](https://txted.ai): AI reads your full catalog
- [Real-time Inventory](https://txted.ai): Live stock checks during conversations
- [In-Chat Cart Building](https://txted.ai): Customers build carts via text
- [Checkout Links](https://txted.ai): Send native checkout links
- [Order Tracking](https://txted.ai): Shipping updates and delivery status
- [Support Tickets](https://txted.ai): Route to team when needed
- [Analytics](https://txted.ai): Conversation and conversion insights

## Why Add Conversational Commerce?

| Website Only | Website + txted.ai |
|--------------|-------------------|
| Customers must navigate site | Customers text what they want |
| Cart abandonment 70%+ | Cart completion in conversation |
| Support via email/tickets | Support via same thread |
| Limited to web hours | 24/7 via SMS/WhatsApp |
| Requires app/account | No download, no login |

## Pricing

| Plan | Price | Conversations | Features |
|------|-------|---------------|----------|
| Free | $0/month | 50/month | SMS, WhatsApp, basic support |
| Starter | $29.99/month | 250/month | Custom QR codes, advanced config |
| Base | $99.99/month | 1,000/month | Priority 48-hour support |
| High-Volume | $399/month | 5,000/month | Dedicated 24-hour support |

## Get Started

- [Shopify App Store](https://apps.shopify.com/txted-conv-commerce): Install now
- [Square Signup](https://forms.txted.ai/square-signup): Request access
- [Toast Signup](https://forms.txted.ai/toast-signup): Request access
- [Etsy Signup](https://forms.txted.ai/etsy-signup): Request access
- [Book a Demo](https://calendly.com/txted-ai/connect-with-txted-io-team): Talk to the team

## Brand Clarification

**txted.ai** is NOT the same as "text.ai" (Y Combinator group chat app). txted.ai is a holistic agentic commerce platform for merchants—integrating with your existing website and ecommerce platform.